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NEW LAUNCH PROMOTION !!!
15% OFF applies during checkout
Our premium frozen Chutoro, from the belly of the Southern bluefin tuna, offers a buttery texture and rich flavor. Its marbling creates a melt-in-your-mouth experience, balancing savory umami with a touch of sweetness.
- Country of Origin: Australia
- Processed in: Japan (Sizuoka)
- Ingredient: Medium Fatty Tuna Belly
- Sashimi grade
- Our chutoro is stored in -60°C cold storage to ensure top quality!
- DO NOT refreeze（再冷凍は品質悪化の原因となります）
HOW TO PROPER DEFROST TUNA
The specific method for the saltwater thawing process involves five crucial steps. It's essential to follow each step accurately for best experience. Here's a refined explanation to help you execute it flawlessly:
Step 1:
Create a solution by mixing tap water with 3% salt.
Step 2:
Submerge the Chutoro/ Ootoro entirely in the salt water solution for 2 minutes
Step 3:
Rinse the Chutoro/ Ootoro thoroughly with fresh tap water, the pat it dry with a paper towel.
Step 4:
Wrap the Chutoro/ Ootoro in the provided absorbent paper and refrigerate for a maximum of 5 hours
Step 5:
The Chutoro/ Ootoro is now prepared and ready to be enjoyed!
**PLEASE NOTE:
-Considering the special care requirements of our products, if you happen to be unavailable when we deliver your package, our protocol is to leave it safely at your doorstep. Please be aware that due to the unique nature of these items, they cannot be restocked or resold once returned. Kindly note that any missing items or items that may have thawed due to being left at the doorstep are beyond our liability."
-The images provided are for illustrative purposes only. Sizes and shapes of the product may vary due to differences in weight.
How long does it take to receive my order?
All Orders processed here takes 1-2 business days to arrive.
Delivery details will be provided in your confirmation email.
Can I get a refund for my purchase?
We always aim for make sure our customers love our products, but if you do need a refund, we’re happy to help. Just email us via “Contact us” and we’ll take you through the process.
Do reach out to our team if you have questions or concerns about your specific item. Unfortunately, we will not accept returns and refund on sale items or gift cards.
I received a damaged product / wrong order, what do I do?
We sincerely apologize for the inconvenience. Kindly contact us immediately (Within 24 hours) if the item is defective, damaged or if you receive the wrong order, so that we can evaluate the issue and make it right. Kindly note to provide pictures and order number for faster verification.
We regret to inform that beyond 24 hours of any feedback/ claims of wrong items/ damaged or defective will not be able processed. We apologized for any inconvenience caused.
Contact Number: +65 8809 2934
Email: info@sakanasg.com
Office Hours: Monday to Friday 9am to 4pm