January 2022 New products !
BIG Shisyamo !
<Products information >
- Origin: Canada
- Processed in: Japan
- 5 pc (approx. 145G/ PACK)
- Thaw in fridge overnight or submerge in cold water for 10 mins then grill.
- DO NOT refreeze
* Contains thin, soft but edible bones. Not deboned.
How long does it take to receive my order?
All Orders processed here takes 1-2 business days to arrive.
Delivery details will be provided in your confirmation email.
Can I get a refund for my purchase?
We always aim for make sure our customers love our products, but if you do need a refund, we’re happy to help. Just email us via “Contact us” and we’ll take you through the process.
Do reach out to our team if you have questions or concerns about your specific item. Unfortunately, we will not accept returns and refund on sale items or gift cards.
I received a damaged product / wrong order, what do I do?
We sincerely apologize for the inconvenience. Kindly contact us immediately (Within 24 hours) if the item is defective, damaged or if you receive the wrong order, so that we can evaluate the issue and make it right. Kindly note to provide pictures and order number for faster verification.
We regret to inform that beyond 24 hours of any feedback/ claims of wrong items/ damaged or defective will not be able processed. We apologized for any inconvenience caused.
Contact Number: +65 8809 2934
Office Hours: Monday to Friday 9am to 4pm